Refund policy

At Povital we want you to be happy. So, if you are not completely satisfied with our services, we offer a 30-day refund guarantee.

You can get the full refund within 30 days from the purchase date, if and when, you didn’t get to use the service, that is, you haven't view resume, downloaded any resource from povital.com.

If that is your case, you can request the refund help desk writing subscription/Refund/Current invoice) from the registered email address linked to your subscription account.

You can only request the refund of the current billing period. Please note that previous subscriptions cannot be refunded.

It is important that you send the refund request from the registered email address linked to your Povital account in order to authorize it. If possible, please include the payment ID so we can complete the process as quickly as possible.

If you have issues to remember the email address linked to your Povital account, please provide us with the following details in order to find your payment:

• Last 4 digits of the card used for the payment
• Expiry date on the card
• Exact date of the payment
• Transaction ID